Returns & Exchanges

Returns & Exchanges

We want you to feel confident in your purchase. Please review the policy below before placing an order.

Return Window

• Returns are accepted within 30 days of delivery, unless marked Final Sale.

Eligibility

To be eligible for a return:

• Item must be unworn, unused, and in original condition

• All original packaging, tags, accessories, and included items must be returned

• Footwear must be returned with the original box (do not ship shoes in the box alone—use protective packaging)

Non-Returnable Items

The following are final sale and non-returnable:

• Final Sale items

• Gift cards

• Items showing signs of wear, odor, stains, creasing beyond try-on, or damage after delivery

Exchanges

We currently offer:

• Size exchanges (subject to availability), or

• A return for store credit/refund and you can place a new order.

Refund Method

Approved returns are processed as:

• Refund to original payment method, or

• Store credit (optional, if you prefer this standard)

Refunds are issued after we receive and inspect the item. Please allow 5–10 business days for processing.

Return Shipping

• Return shipping costs are customer-paid  unless the item arrives damaged or we made an error.

Damaged / Incorrect Items

If your item arrives damaged or incorrect, contact us within 48 hours of delivery with:

• Your order number

• Photos of the issue and packaging

We’ll make it right.